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PRIVACY POLICY

Legacy Junk Hauling
Effective Date: 12/30/2025
Last Updated: 12/30/2025

Legacy Junk Hauling (“we,” “our,” or “us”) is committed to protecting your personal information and maintaining transparency about how data is collected, used, and safeguarded. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our junk hauling and removal services throughout San Diego County.

If you do not agree with the terms outlined below, please discontinue use of our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Request junk hauling or removal services

  • Schedule a pickup or on-site estimate

  • Contact us via website forms, phone, text message, or email

  • Submit photos for hauling estimates

  • Request pricing, invoices, or service updates

  • Provide feedback, reviews, or service inquiries

This information may include:

  • Full name

  • Email address

  • Phone number

  • Service address or pickup location

  • Photos or descriptions of items to be hauled

  • Scheduling preferences

  • Billing or payment-related information

Non-Personal Information

We may automatically collect certain technical or usage information, including:

  • Browser type and device information

  • Operating system

  • Pages viewed on our website

  • Date and time of website visits

  • Referring websites or search queries

  • General location data and site analytics

2. How We Use Your Information

We use the information we collect to operate, manage, and improve our junk hauling services, including:

  • Providing junk removal, cleanouts, and hauling services

  • Responding to service requests and inquiries

  • Scheduling pickups and dispatching hauling crews

  • Preparing estimates, invoices, and service documentation

  • Sending appointment confirmations and service updates

  • Improving website performance and user experience

  • Conducting internal business analysis and service improvements

  • Preventing fraud or unauthorized activity

  • Complying with legal and regulatory obligations

3. How We Share Your Information

With Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Website hosting and maintenance

  • Customer communication tools (calls, texts, emails)

  • Payment processing

  • Advertising, analytics, and marketing services

  • Operational support related to hauling services

These providers are permitted to use your information only as necessary to perform their designated services.

Business Transfers

If Legacy Junk Hauling is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

Advertising & Analytics Partners

We may work with third-party advertising or analytics platforms that use cookies or similar technologies to analyze website usage or deliver relevant advertising.

Legal Requirements

We may disclose personal information when required to:

  • Comply with applicable laws, regulations, or court orders

  • Respond to lawful requests from public authorities

  • Prevent fraud, security threats, or unlawful activity

  • Protect the rights, safety, and property of our customers, employees, or the public

4. Protecting Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure servers and encrypted data transmission

  • Limited access to sensitive information

  • Internal security procedures and employee training

While we strive to protect your information, no method of electronic transmission or storage is completely secure. By using our website and services, you acknowledge this risk.

5. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or incomplete information

  • Deletion of personal information, where permitted

  • Restrictions on certain data uses

  • Objection to specific processing activities

  • Data portability where required by law

Response Timeline

We aim to respond to verified privacy requests within 30 days. More complex requests may require additional time.

How to Submit a Request

To exercise your rights, please contact us using the information provided in Section 8.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us immediately so we can remove it.

7. Policy Updates

Legacy Junk Hauling may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Legacy Junk Hauling
Email:
info@legacyjunkhauling.com
Phone:(123) 456-7890
Website: https://www.legacyjunkhauling.com/

We appreciate your trust and are committed to protecting your privacy as we deliver reliable restoration and construction services.